What do I do if my storecard is lost or stolen?

If you have lost your card or believe it to be stolen, please contact us immediately on:

0871 781 3080

Or +44 871 781 3080 if you're calling from abroad.

Our lines are open weekdays 8.30am-9pm, Saturdays 8.30am-8.30pm and Sundays 10am-1pm. Don't forget you can also contact our automated service to check your balance or make a payment 24 hours a day, 7 days a week.

Calls to this number are charged at 10p per minute from a BT landline. Calls from other networks may vary, and from mobiles will be considerably more.