General Data Protection Regulation

The General Data Protection Regulation (GDPR) replaced the Data Protection Act 1998 on 25 May 2018. In short, It gives you more transparency and control over your personal data.

There are now clearer requirements for how Ikano Bank and organisations should handle your personal data. You also get stronger rights in certain areas, such as the right to information and access to your personal data.

Read more about GDPR on the Information Commissioner's Office website.

You've a right to know what information we hold about you

If you'd like to request a copy of the information that we hold about you, please contact us.

Your request may take up to 30 calendar days once we've been able to confirm that you have (or had) an account with us. We do not charge for these requests. If we don’t have your current address on our records you’ll need to update it first.