Our co-worker top 10 series

Am I bothered? – 10 techniques to turn around your angriest customers

Am I bothered? - 10 techniques to turn around your angriest customers

Every business has angry customers from time to time. Because no matter how hard you try, sometimes the best experiences and the best intentions go wrong. Dan, from our Digital team, shares his Top 10 Tips for turning an upset customer into a happy one with his blog.

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Top 10 digital essentials for 2018 by Matt Brown

10 digital essentials in 2018

Digital marketing is evolving at a rapid pace. It’s no wonder a marketer might feel overwhelmed as to where to start and what to prioritise. Matt, from our digital team lays out his 10 essentials for 2018 focussing on what’s to gain from each development, helping you make sense of it all.

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Top 10 reasons you need a BA for on-boarding

Top 10 reasons you need a BA for on-boarding

A shoulder to cry on, a peacemaker, a negotiator, a translator, a change agent; your business analyst’s contribution is versatile. Colin, from our project management team looks at retailer on-boarding and why it’s essential to have the right team, including BA’s to launch your new consumer finance programme.

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resting at the gym

Improve you boxing and your business - Top 10 tips

Boxing & business? On the face of it, there’s no connection between the two. But actually, steps you take to improve your boxing will also improve your business and vice versa. Graeme, from our product team looks at how to win at both.

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Ikano Bank top ten series

Offering retail finance? 10 tips to engage and empower your team

With footfall set to skyrocket as peak season kicks in, setting your team up to confidently offer retail finance is a vital. Lani, from our retail partners team gives her top ten tips to engage and empower your team.

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Two people in a cafe

Winning campaigns: 10 must do’s for success

Capturing your customer’s attention can be a challenge. An even bigger challenge can be capturing a share of their wallet. A winning marketing campaign can help you engage with your customer, drive sales and grow market share. Our Marketing Strategist, Andrea Lane shares her Top Ten tips to run a successful campaign.

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Ikano Bank team selfie

Need more from your relationship?

The right customer experience is essential to long-term customer engagement. Enhancing the experience starts with knowing what makes your customers tick. Our Marketing Strategist, Gemma shares her top ten.

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