Ikano Bank shortlisted for innovative home renewables protection scheme

Ikano Bank’s Energy Performance Validation Scheme (EPVS) has been shortlisted for ‘Best Industry Innovation 2019’ for the 2019 Card & Payment Awards.

The programme has been developed in partnership with The Home Insulation and Energy systems Contractors Scheme (HIES). Andy Paver, Head of UK Loans & New Business said, “The EPVS is the first of its kind for home renewables purchases. Buyers can have increased faith in both the installation and the savings calculations home renewables products are designed to provide. We’re committed to growing the home renewables market and increasing consumer confidence is critical for sustainable growth. Ikano Bank’s promise, On Fair Terms, comes alive in the EVPS by protecting everyone involved – customers, retailers and ourselves, the lender.”

Free of charge, buyers are protected with validated energy generation benefits, and the scheme also guarantees:

  • Installers are vetted & fit for purpose
  • Installations are carried out professionally
  • Purchases are guaranteed with specialist insurance
  • Free access to an alternative dispute resolution if needed

Additionally, the scheme aids sustainable home improvements, removing a barrier to purchase, payment. Home renewables buyers can purchase with point of sale finance, splitting the cost, confident in their investment.

100% customer satisfaction has been achieved from over 90,000 customers since the programme launched in December 2017 demonstrating the success of the programme and Ikano Bank’s commitment to fair terms for customers and the home renewables market.


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