Call us
To talk to a member of our customer services team you can call us on:
0871 781 3080
Or +44 871 781 3080 if you're calling from abroad.
Our lines are open weekdays 8.30am-9pm, Saturdays 8.30am-8.30pm and Sundays 10am-1pm. Don't forget you can also contact our automated service to check your balance or make a payment 24 hours a day, 7 days a week. To maintain a quality service, and for security reasons, we may monitor or record phone calls.
Calls to this number are charged at 10p per minute from a BT landline. Calls from other networks may vary, and from mobiles will be considerably more.
Write to us
If you need to send us a letter, please use the following address:
Ikano Bank AB (publ)
PO Box 10081
Waterfront House
Waterfront Plaza
Station Street
Nottingham
NG2 9LX