Ways to pay

Your payment options

If you have a store card:

Online

The simplest way to manage your account and pay is to set up access to your card account online. You can then check your balance, see how much you have available to spend and make a payment 24 hours a day.

If you’re a new user, set up access to your account now. You’ll need your card number.

If you’ve already set up your account online, log in now

You can make a debit card payment online without logging in: go to our secure payment page - this page will not show any of your account details. We’d recommend that you log in to view your account, so you make sure you pay the correct amount each month.

Directly from your bank account

(by standing order, internet/telephone banking and other automated transfers)

You can make a payment directly from your bank account to:

Ikano Bank AB
Sort code: 40-02-50
Account number: 81341561

Please always use your 16 digit store card account number as the reference for your payment so we can match this to your account.

Your account number is the long number on your card - or you can find this on your statement.

We are not a ‘faster payments’ institution, so please allow up to 5 working days for the payment to clear on your account.

Call us

If you need to talk to us about your account, please call us on the number below and one of our team will be happy to help

0371 781 3080*

(+44 371 781 3080 if you’re calling from abroad.)

If you are worried about making payments, or are concerned that you won’t be able to keep up with payments in the future, please call us on 0344 856 5531

(+44 344 856 5531 if you’re calling from abroad.)

We are open:

Weekdays 8.30am - 8.00pm
Saturdays 8.30am - 8.00pm
Sundays 10.00am - 1.00pm

By Direct Debit

Call us on 0371 781 3080* to set up a new Direct Debit or to change an existing one.

Pay in store (New Look only)

New Look cardholders can make a payment in any New Look store - just remember to take your card with you.

By cheque

Make your cheque payable to Ikano Bank

Please write your 16 digit store card account number on the reverse of the cheque. Your account number is the long number on your card - or you can find this on your statement.

Send your payment to us at Ikano, PO Box 1526, Northampton, NN1 9HL - if you receive a paper statement there should be a pre-addressed envelope included.

Cheque payments can take up to 5 days to clear (plus postage time) so please allow for this.

If you have a retail or personal loan:

If you have a personal loan with Ikano Bank or with one of our retailer partners, your regular payments need be made by Direct Debit.

Please call us as soon as possible on 0371 781 3057* if there is a problem with your Direct Debit.

Additional payments

You can make addtional payments by standing order, internet/telephone banking and other automated transfers from your bank.

Select which loan you have to see the payment details:

Ikano Bank Personal Loan
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit Ikano Bank account number

NOTE: Please use your Ikano Bank account number as the reference for your payment so we can match this to your account.
Bed Shed
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit Bed Shed loan account number

NOTE: Please use your Bed Shed loan account number as the reference for your payment so we can match this to your account.
Bensons for Beds
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit Bensons for Beds loan account number

NOTE: Please use your Bensons for Beds loan account number as the reference for your payment so we can match this to your account.
BHS
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit BHS loan account number

NOTE: Please use your BHS loan account number as the reference for your payment so we can match this to your account.
Cargo
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit Cargo loan account number

NOTE: Please use your Cargo loan account number as the reference for your payment so we can match this to your account.
DFS
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit DFS loan account number

NOTE: Please use your DFS loan account number as the reference for your payment so we can match this to your account.
Harveys
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit Harveys loan account number

NOTE: Please use your Harveys loan account number as the reference for your payment so we can match this to your account.

IKEA
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit IKEA loan account number

NOTE: Please use your IKEA loan account number as the reference for your payment so we can match this to your account.
Next
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit Next loan account number

NOTE: Please use your Next loan account number as the reference for your payment so we can match this to your account.
Reid
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit Reid loan account number

NOTE: Please use your Reid loan account number as the reference for your payment so we can match this to your account.
ScS
Please transfer your payment to:

Sort code: 40-02-50

Account number: 81341561

Reference: Your 16 digit ScS loan account number

NOTE: Please use your ScS loan account number as the reference for your payment so we can match this to your account.
Tesco
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit Tesco loan account number

NOTE: Please use your Tesco loan account number as the reference for your payment so we can match this to your account.
Topps Tiles
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit Topps Tiles loan account number

NOTE: Please use your Topps Tiles loan account number as the reference for your payment so we can match this to your account.
Vision Express
Please transfer your payment to:

Sort code: 40-02-50

Account number: 31341588

Reference: Your 9 digit Vision Express loan account number

NOTE: Please use your Vision Express loan account number as the reference for your payment so we can match this to your account.

For all other retailer loan accounts, please call us on 0371 781 3057*

*Calls to this number cost the same as a call to a standard "01" or "02" landline number, even when calling from a mobile. Calls to this number are also included in any bundled minutes or free talk time that covers landline calls. Where calls are made outside of a bundle you will be charged at the national rate. Calls may be recorded for training purposes.

The actual cost you are charged will depend on your phone provider, please check with them if you are unsure.

Checking your balance

You can check the remaining balance on your loan account or make an additional payment by calling us on 0371 781 3057*

We are open:

Weekdays 8.30am - 8.00pm

Saturdays 8.30am - 8.00pm

Sundays 10.00am - 1.00pm