Frequently asked questions Here are some popular questions we get. They could help answer your query quickly, but please get in touch if you don’t find what you need.
Yes. We’ve been providing financial products in the UK for over 25 years and remain committed to our UK customers.
There are no changes to how your personal data is held or processed. For more information on how we use your data, please see our privacy notice.
Keep your details safe We're supporting the Take Five campaign to help you better understand fraud and protect yourself. What is identity theft? Fraud awareness How to report fraud
Accessibility services We want to make it easy for everyone to use our products and services. This means we're always working hard to improve accessibility for people who have a disability or health condition.
We can send you documents in accessible formats. To ask for large print, Braille or audio, please contact us on 0344 856 5535* +44 344 856 5535 if you’re calling from abroad. *We are open Monday to Friday 9am to 12pm and 1pm to 4.30pm. Our phone line is often quieter in the afternoon.