Update your details | Ikano Bank

It's important that you keep your personal details up to date so we can contact you about your account.

You can update your details using the links below.

What would you like to do?

Change your email address

You can change your email address by filling in our online form.

Change email address form
Change your telephone number

To update your telephone number please call our customer service line.

0333 155 4600

Opening hours:
Monday to Friday,
9am to 4.30pm*

*Our phone line is often quieter in the afternoon
Change your address

You can tell us you've changed address by filling in our online form.

Change of address form

Please note: It may take up to 5 working days to update on your account.
Change your due date

You can change your payment due date by filling in our online form.

Change due date form
Change your bank details

To update your bank details please call our customer service line.

0333 155 4600

Opening hours:
Monday to Friday,
9am to 4.30pm*

*Our phone line is often quieter in the afternoon
Change your name

You can change your name by filling in our online form.

Change your name form

Please note: It may take up to 5 working days to update on your account.

Our Help Centre is the quickest way to find answers to your loan questions and to manage your account.