Website terms of use

This notice, together with our Privacy Policy and our Cookie Notice, outlines the terms between you and us relating to your use of this website.

Please read these terms of use carefully before you start to use the website. By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website.

Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.

This site is operated by Ikano Bank AB (publ) (“we”, “our”, “us”). We are registered in Sweden as a public limited company with our UK Branch registered in England and Wales. Full details of our registrations and authorisation can be found at the end of this notice.

Accessing our Website

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our website, or our entire website.

You are responsible for making all arrangements necessary for you to have access to our website.  You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

From time to time, we may modify and/or change these terms therefore please review these terms whenever you use the website. Your ongoing use of this website following such modifications and/or changes constitutes your acceptance of the same.

Information is accurate at the time of posting it to this website and we will periodically review to ensure that it is kept up to date to ensure you are given the very latest information, please make sure that you contact us directly with any enquiries.

If you believe that information on our website is inaccurate or if you have any suggestions on how the content of this website could be improved, please contact us with your comments or suggestions.

Your Account Details

If you choose, or are provided with, a user identification code, passcode or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of our provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly contact us.

Intellectual Property Rights

This website and the information it contains is owned by or licensed to Ikano Bank AB (publ) and any third party names and logos used are reproduced with the consent of the third party concerned. Reproduction and copying of any information, names or logos on this website are not permitted without our specific prior written permission.

Reliance on Information Posted

Commentary, information and other materials posted on our website are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.


As with all websites, you should ensure that you have appropriate security and virus software installed to ensure that your computer, equipment, computer programs, data or other proprietary material cannot be damaged by your use of this website or any connected website. We shall not be liable for any loss or damage which may arise to your computer, equipment, computer programs, data or other proprietary material as a result of using this website or to your downloading of any material posted on it, or on any website linked to it.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

Our Liability

Although we have taken all reasonable care to ensure that the material provided on this website is accurate, the information is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • any liability for any indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Contacting Us

You can get in touch with us by phone, email, post or via our feedback form. Full details can be found here.

Links from our Website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

We are not responsible for the content of external websites and we cannot accept any responsibility for any technical difficulties associated with their use.

Linking to our Website

You may not link any other website to this site without obtaining written consent from us in advance.

Jurisdiction and Applicable Law

These terms are governed by English law and the English courts shall have exclusive jurisdiction to settle and disputes which may arise.

Information about Us

Ikano Bank AB (publ) UK branch Registered Office: Waterfront House, Waterfront Plaza, Station Street, Nottingham, NG2 3DQ. Registered in England and Wales No. BR016253 VAT Registration No. 265321711. Ikano Bank AB (publ) is incorporated in Sweden with registered office: Älmhult and head office: Hyllie Boulevard 27, 215 32 Malmö, Sweden. Ikano Bank AB (publ) is a Swedish Public Limited Company (publikt bankaktiebolag) registered with the Swedish Companies Registration Office (bolagsverket) with organisation number: 516406-0922.

Ikano Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority (Finansinspektionen) (Registered No:11153). Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority, are available from us on request.

If you have any concerns about material which appears on our website, please contact us.

This notice was last updated on 19/12/2023 (version 1.1)