Be aware of fraud
Stay Secure online
Here at Ikano we take your personal security very seriously and take every possible step to protect you from known fraudulent activities that may occur online, over the phone or via email. However, it is always best to stay vigilant and cautious. If you are contacted by Ikano it is also worth noting that we will never:
- ask you to provide any bank details via email.
- ask you to provide any bank details via the telephone without the correct security questions being asked first.
- contact customers regarding competitions or promotions offering substantial cash rewards.
Any emails sent from Ikano Bank to our customers will always contain the last 3 digits of your postcode as a security measure.
If you've received an email you think may be suspicious, please don't click on any links and delete the email immediately.
We are aware of scams involving individuals being offered loans for an advanced upfront fee by organisations posing as a representative of financial services organisations. At Ikano Bank we do not charge up-front fees for our loans and would not approach you directly in this way. If you think you have been a victim of such a scam, please contact your bank immediately and report it to action fraud.