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Latest update to your account

Online account access for New Look, IKEA, Karen Millen, Oasis and Warehouse store cards will close on 1 September 2026.

From this date, you will no longer be able to access your account online. However, you can still manage your store card account by making payments and keeping your personal details up to date.

What happens to your monthly statements?

From 1 September 2026, we'll send you important information about your account by post, including monthly paper statements.

Please make sure your contact details are up to date so we can send your statements to the correct address and contact you about your account when needed.

You can update your details on our update your details page.

How to make an additional payment

You can still make payments towards your store card account. You'll need your store card account number to make a payment. This is the long number on your store card, or you can find it on your statement.

Pay directly from your bank account

You can make a payment directly from your bank account using the details below:

Payee: Ikano Bank UK branch

Sort code: 40-02-50

Account number: 81341561

Pay by phone

You can make an automated payment by debit card at any time by calling our automated payment service on 0333 155 4610.

Help with your store card account

If you need help with your store card you can find answers to common questions in our Help Centre.

Help Centre