How to update your name

Please fill in the form below to update the name on your loan account.

Please give us a few details and upload proof of your name change. This must be a scan or photograph of one of the following documents: 

Reason Document(s)
Marriage Marriage certificate
Civil partnership Civil partnership schedule
Divorce Divorce decree absolute
Civil partnership dissolution Final court order
Separation Your birth certificate, plus your marriage certificate or civil partnership schedule
All other name changes Witnessed deed poll or statutory declaration*

  • We accept scans, good quality photos or screenshots (maximum 5MB in PDF, JPEG or PNG format).
  • The copy you send must show the full document with all information clearly legible.
*For other name changes, we also need supporting documents with your new name, such as a passport or driving licence.

Please tell us your details

Your store card number is 16 digits long

Your store card number is 16 digits long

This is a mandatory field.

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Enter your name as it is shown on your statement

Please enter your full first name and last name

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Please enter your full name

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Enter the name you'd like on your account

Please enter your full first name and last name

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Please enter your full name

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Date of birth (day and month)

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This is a mandatory field.

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Please add a date from 1 to 31

Please add a date from 1 to 31

Please add a date from 1 to 31

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Please enter your post code so we can find your account

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Please provide a valid email address

You must provide a valid email address so that we can contact you

Help with scanning a document

How to scan on an Apple device (opens in new window)
How to scan on an Android device (opens in new window)

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This is a mandatory field.

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Upload your document

Your document must be 5MB or less in size

Please upload a document as proof of your name change

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Upload another document (if required)

Your document must be 5MB or less in size

This is a mandatory field.

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