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Change your name

Ikano Grey

How to update your name

To update the name on your account please fill in the form below and upload proof of your name change.


Accepted documents as proof of your change in name

We will require a scan or photograph of one of the following documents:

Reason Document(s)
Marriage Marriage certificate
Civil partnership Civil partnership schedule
Divorce Divorce decree absolute
Civil partnership dissolution Final court order
Separation Your birth certificate, plus your marriage certificate or civil partnership schedule
All other name changes Witnessed deed poll or statutory declaration*
  • We accept scans, good quality photos or screenshots (maximum 5MB in PDF, JPEG or PNG format).
  • The copy you send must show the full document with all information clearly legible.

*For other name changes, we also need supporting documents with your new name, such as a passport or driving licence.

Provide your details and proof of your name change

Enter your name as it is shown on your statement
Enter the name you'd like on your account

Date of birth (day and month)

Help with scanning a document

How to scan on an Apple device (opens in new window)
How to scan on an Android device (opens in new window)
We accept .png, .jpeg, .pdf file formats (maximum file size 10MB)
Upload here
Upload here

Thank you, we've received your request

We'll process your change of name within 5 working days.

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