Financial support

We're here to help

Worried about keeping up with your payments?

Don’t have sleepless nights over it. We have trained advisors who can help and support you.

It's really important that you don’t fall behind on paying for any of your financial products. It could affect your chances to get credit in future.

We want to help you avoid that, so please get in touch.

How to get support

If you’re worried about keeping up with payments, please call us.

0344 856 5753

+44 344 856 5753 if you’re calling from abroad

We’re open:

Monday to Friday, 8.30am until 6pm
Saturdays, 9am until 12.30pm

If the phone line is busy or unavailable
You can contact us using our online form.

Free independent advice

If you'd prefer to talk to someone else, there are lots of charities who give free help and advice:

Money Advice Service

Money Advice Service

You can use the Money Advice Service Debt Test Tool to understand more about how much debt you currently have and see how you can get back on track.

moneyadviceservice.org.uk

 

Select your ONLINE ACCOUNT

 

Set up your store card account online

Need any help? Go here