What happens next?
If you haven't been paying off your store card or loan for 3 months or more, you may get a letter that says your debt has been sold. This will come from Lowell, a debt purchase company.
It means your debt is now owed to them instead of Ikano Bank. Lowell will be in touch to understand your circumstances and help you set up an affordable payment plan.
If you’d like to know more about what this means for you, please read the information below.