What happens next?
If you haven't been paying the contractual minimum payment on your card or loan for 3 months or more, Ikano may sell your account to a specialist Debt Purchaser. You will get a letter that says your debt has been sold.
It means your debt is now owed to them instead of Ikano Bank and they will be in touch with you to understand your circumstances and help you set up an affordable payment plan.
If you’d like to know more about what this means for you, please read the information below.