Ask us to review your finance application
We may decline your application because it’s not affordable or you have a poor credit history. We decide this using:
- information you give us
- your credit file.
You can ask us to review the decision by filling in this online form. We'll need to see a recent copy of your credit file.
We’ll reply within 14 days to let you know our decision or ask you for more information.
When completing the form, please attach a full copy of your Credit File report. You can get a copy of this from your chosen Credit Reference Agency or using one of the below Credit Reference Agencies:
Experian Ltd
Tel: 0344 481 0800 or 0800 013 8888
TransUnion Ltd
Tel: 0330 024 7574
Equifax Ltd