Changed your mind about the finance? You can cancel your finance if you applied within the last 14 days. By cancelling your finance it means: You'll have 30 days to pay back the amount you borrowed from Ikano Bank for any items purchased. You will be cancelling the finance but not the order placed with the retailer. Please note: We will contact you to confirm the cancellation has been completed. This is typically within 24 hours. Please don't make any further purchases. If you want to cancel your order, please contact the retailer.
Online cancellation form Please tell us your details Step 1 of 2 Who is the retailer? Who is the retailer? IKEA ScS Other MinMaxErrorMessage Please enter the name of the retailer RegExpToMatchErrorMessage You can find your account number on your credit agreement, statements and on some letters from us. Your store card number is 16 digits long Your store card number is 16 digits long Please enter your account number RegExpToMatchErrorMessage I don't know my account number MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage As you don't know your account number, please contact our customer services team on 0371 781 3077 to request a cancellation. MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Why have you decided to cancel? Why have you decided to cancel? I want to change the loan amount I cancelled/returned my order My circumstances have changed I did not include a delivery fee I do not want the finance I decided to pay a different way I do not understand the finance product Other MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage What was the reason? MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Next Your details Step 2 of 2 MinMaxErrorMessage Please enter your first name RegExpToMatchErrorMessage MinMaxErrorMessage Please enter your surname RegExpToMatchErrorMessage Date of birth (day and month) MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please add a date from 1 to 31 Please add a date from 1 to 31 Please add a date from 1 to 31 RegExpToMatchErrorMessage Month Month January February March April May June July August September October November December MinMaxErrorMessage Please tell us your month of birth RegExpToMatchErrorMessage MinMaxErrorMessage Please enter your post code so we can find your account RegExpToMatchErrorMessage Please use the email address that we have registered on your account MinMaxErrorMessage This is a mandatory field. Please enter a valid email address MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage This doesn't match the email address you've entered above. Please give us the best number to contact you on. This can be a landline or mobile phone number. MinMaxErrorMessage Please tell us the best mobile or landline number to contact you on RegExpToMatchErrorMessage If we need to call you, we will try our best to contact you at your preferred time. MinMaxErrorMessage Please let us know when is the best time for us to contact you RegExpToMatchErrorMessage Back Send Thank you We have received your request and will be in touch within 5 working days.