Is your account in credit? Your account could be in credit if you've: paid more than the amount due on your statement had a refund. A credit shows on your statement as a minus figure. If your account is in credit you can ask us for a credit balance refund. We aim to process your request within 7 working days.
Credit balance refund form First name Surname Date of birth (day and month) Day Month January February March April May June July August September October November December Your postcode Your email address Please confirm your email Retailer No retailer? Add ‘Ikano’ How did you make your last payment or overpayment? Debit or credit card Direct Debit Bank transfer or faster payment Last 4 digits of the long card number you paid with Sort code Your sort code must be 6 digits long Account number Your account number must be 8 digits long Thank you, we've received your request We aim to process your refund within 7 working days. Back to Help Centre
