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Credit balance refund

Ikano Grey

Is your account in credit?

Your account could be in credit if you've:

  • paid more than the amount due on your statement
  • had a refund.

A credit shows on your statement as a minus figure.

If your account is in credit you can ask us for a credit balance refund. We aim to process your request within 7 working days.

Credit balance refund form

Date of birth (day and month)
No retailer? Add ‘Ikano’
Your sort code must be 6 digits long
Your sort code must be 8 digits long

Thank you, we've received your request

We aim to process your refund within 7 working days.

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