What do you need to contact us about?

Please note, your account will automatically close once the balance reaches £0. You do not need to take any further action.

Your details

Your 16 digit store card or account number

First name

Surname

Your postcode

Date of birth (day and month)

Day

Your email address

Please confirm your email

It might be easier for us to call you about your login issue

Your phone number (in case we need to call you)

Please give us the best number to contact you on. This can be a landline or mobile phone number. If we need to speak with you, we'll call between 10am and 6pm Monday to Friday.

When is the best time to contact you?

We will try our best to contact you at your preferred time. If we need to speak with you, we'll call between 9am and 5pm Monday to Friday.

How can we help?

Which day of the month would you like for your due date?

Thank you

We've received your enquiry. We'll aim to get back to you within 5 working days.

Back to Help Centre

Email us

We're here to help with your store card

What do you need to contact us about?

Your details

Thank you

VerifyOnComputer

EnterPersonalIdentityNumber

VerifyOnMobile

Email us

We're here to help with your store card