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Please use this form to tell us more about how we can support you. A member of our team will then contact you to agree how we will help. Please note phone calls can only be made Monday to Friday 9am to 5pm excluding public holidays.

Tell us about you

Please enter your first name

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Please enter your surname

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Date of birth (day month and year)

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Please add a date from 1 to 31

Please add a date from 1 to 31

Please add a date from 1 to 31

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Please tell us your month of birth

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Please tell us the year in four digits, e.g. 2021

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Please tell us the year in four digits, e.g. 2021

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You have to give us your postcode

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Please enter the last 4 digits without any spaces

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How can we help?

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Please note that any information regarding your health will be recorded on your account and shared with Ikano colleagues and our suppliers to enable us to support you. You may request that we remove this information at any time by contacting us by phone, letter, or email.

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In order to act upon the information that you are providing, we need your permission to note what you have told us on your account. To submit this form you will need to select Yes.

If you do not wish for us to add this to your account then there may still be ways we can help. To discuss this further please close this form and call us using the details below:

  • IKEA customers: 0371 781 3077 (Monday to Saturday 9am-6pm, Sunday 10am-6pm)
  • All other Ikano credit account holders: 0344 856 5535 (Monday to Friday 9am-12 noon and 1pm-4.30pm. Saturday & Sunday - closed)

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How can we contact you?

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Please provide a valid email address

You must provide a valid email address so that we can contact you

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When is the best time to call you?

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Please tell us when we can call you

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