1. Notify us online Please fill in our online form to give us some information.We need to know your details and the details of the account holder.
2. We'll update our systems We'll stop any further letters, emails or texts to the person that's died.It might take up to three months for everything to stop completely.
3. We'll be in touch We’ll confirm in writing when we've updated our records. If there’s an outstanding balance to pay, we’ll let you know how to settle it.
Please fill in our online form below. Your details MinMaxErrorMessage Please tell us your first name RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us your last name RegExpToMatchErrorMessage MinMaxErrorMessage Please enter your postcode RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us your email address This must be a valid email address MinMaxErrorMessage Please tell us your email address RegExpToMatchErrorMessage This doesn't match your email address Please give us the best number to contact you on. This can be a landline or mobile phone number. MinMaxErrorMessage Please tell us the best mobile or landline number to contact you on RegExpToMatchErrorMessage Will you be our point of contact for the account? NoYes MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please provide us with details of the person's executor or solicitor MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us the name of the person's executor or solicitor RegExpToMatchErrorMessage First line of the executor or solicitor's address MinMaxErrorMessage Please enter the first line of the executor's or solicitor's address RegExpToMatchErrorMessage MinMaxErrorMessage Please enter the executor or solicitor's post code RegExpToMatchErrorMessage Please give us the best number to contact you on. This can be a landline or mobile phone number. MinMaxErrorMessage Please tell us the executor's or solicitor's telephone number RegExpToMatchErrorMessage Account holder's details MinMaxErrorMessage Please tell us the account holder's name RegExpToMatchErrorMessage MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage You'll find the account number on any letter we've sent to the account holder. Date of birth (day and month) MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please add a date from 1 to 31 Please add a date from 1 to 31 Please add a date from 1 to 31 RegExpToMatchErrorMessage Month Month January February March April May June July August September October November December MinMaxErrorMessage Please tell us your month of birth RegExpToMatchErrorMessage Date of death MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please add a date from 1 to 31 Please add a date from 1 to 31 Please add a date from 1 to 31 RegExpToMatchErrorMessage Month Month January February March April May June July August September October November December MinMaxErrorMessage Please tell us the month RegExpToMatchErrorMessage Please tell us the year in four digits, e.g. 2021 MinMaxErrorMessage Please tell us the year in four digits, e.g. 2021 RegExpToMatchErrorMessage Send