1. Notify us online Please fill in our online form to give us some information.We need to know your details and the details of the account holder.
2. We'll update our systems We'll stop any further letters, emails or texts to the person that's died.It might take up to three months for everything to stop completely.
3. We'll be in touch We’ll confirm in writing when we've updated our records. If there’s an outstanding balance to pay, we’ll let you know how to settle it.
Please fill in our online form below. Your details MinMaxErrorMessage Please tell us your first name RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us your last name RegExpToMatchErrorMessage First line of your address is fine. This is so we can identify your account. MinMaxErrorMessage Please enter the first line of your address RegExpToMatchErrorMessage MinMaxErrorMessage Please enter your postcode RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us your email address This must be a valid email address MinMaxErrorMessage Please tell us your email address RegExpToMatchErrorMessage This doesn't match your email address Please give us the best number to contact you on. This can be a landline or mobile phone number. MinMaxErrorMessage Please tell us the best mobile or landline number to contact you on RegExpToMatchErrorMessage Will you be our point of contact for the account? NoYes MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please provide us with details of the person's executor or solicitor MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage MinMaxErrorMessage Please tell us the name of the person's executor or solicitor RegExpToMatchErrorMessage First line of the executor or solicitor's address MinMaxErrorMessage Please enter the first line of the executor's or solicitor's address RegExpToMatchErrorMessage MinMaxErrorMessage Please enter the executor or solicitor's post code RegExpToMatchErrorMessage Please give us the best number to contact you on. This can be a landline or mobile phone number. MinMaxErrorMessage Please tell us the executor's or solicitor's telephone number RegExpToMatchErrorMessage Account holder's details MinMaxErrorMessage Please tell us the account holder's name RegExpToMatchErrorMessage MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage You'll find the account number on any letter we've sent to the account holder. Date of birth Day Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 MinMaxErrorMessage Please tell us the person's date of birth RegExpToMatchErrorMessage Date of death MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please add a date from 1 to 31 Please add a date from 1 to 31 Please add a date from 1 to 31 RegExpToMatchErrorMessage Month Month January February March April May June July August September October November December MinMaxErrorMessage Please tell us the month RegExpToMatchErrorMessage Please tell us the year in four digits, e.g. 2021 MinMaxErrorMessage Please tell us the year in four digits, e.g. 2021 RegExpToMatchErrorMessage Send