Newsletter Receive tips to increase sales, customer engagement and grow your business with resources from Ikano Bank. Retail finance in action through case studies & white papers Advice & insight through our blog and top ten series Company news
Get industry insight & news Sign up for our newsletter MinMaxErrorMessage Please enter your full name RegExpToMatchErrorMessage Please enter a valid email address MinMaxErrorMessage This is a mandatory field. RegExpToMatchErrorMessage Please tick to accept our Privacy Statement MinMaxErrorMessage Please tick before submitting the form RegExpToMatchErrorMessage By submitting this form I agree to Ikano Bank's handling of personal data as detailed in the Privacy Statement Sign me up
‘But really, how are you?’ – Emotional intelligence in customer service Morton, from our Customer Care team talks about the importance of emotional intelligence for customer service teams. His blog explores how asking simple questions and active listening go a long way to help customers. Read the blog
10 digital essentials in 2018 Digital marketing is evolving at a rapid pace. It’s no wonder a marketer might feel overwhelmed as to where to start and what to prioritise. Matt, from our digital team lays out his 10 essentials for 2018 focussing on what’s to gain from each development, helping you make sense of it all. Read the Top 10
Retail finance customers deliver up to 81% uplift vs. non-finance customers Ikano Bank helped a high street fashion retailer understand the true value of their retail finance customers. Find out how a retail finance programme positively contributed to the growth of their business. Read the case study
Instant credit: delivering customer choice & incremental growth Providing instant retail credit to consumers is critical to the retail business model. It makes customers more loyal, increases average transaction values and drives shopping frequency. Access our white paper collection