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Latest blog

From £/ sq. foot to smiles/ sq. foot!  3 building blocks of high street success

From £/ sq. foot to smiles/ sq. foot! 3 building blocks of high street success

It’s tricky times for the high street. As we round out the golden quarter, Simon, our UK Head of Direct to Consumer & CRM considers what’s needed to keep our high streets thriving and relevant to our communities.

Read the blog

Latest Top Ten

Am I bothered? – 10 techniques to turn around your angriest customers

Am I bothered? - 10 techniques to turn around your angriest customers

Every business has angry customers from time to time. Because no matter how hard you try, sometimes the best experiences and the best intentions go wrong. Dan, from our Digital team, shares his Top 10 Tips for turning an upset customer into a happy one with his blog.

Read the Top 10

Latest case study

Retail finance customers deliver up to 81% uplift vs. non-finance customers

Ikano Bank helped a high street fashion retailer understand the true value of their retail finance customers. Find out how a retail finance programme positively contributed to the growth of their business.

Read the case study

Latest White paper

Instant credit whitepaper

Instant credit: delivering customer choice & incremental growth

Providing instant retail credit to consumers is critical to the retail business model. It makes customers more loyal, increases average transaction values and drives shopping frequency.

Access our white paper collection