We know retail

We've been providing retail finance solutions in the UK since 1994 - it's what we do

How we help

Ikano Bank is one of the UK’s leading retail finance companies and we are proud to offer customers products and services that are smart, simple and fair.

Choose from Interest Free Credit, Interest Bearing Loans, Buy Now Pay Later, Deferred Interest Free or revolving credit accounts.

Our range of finance solutions covers every kind of transaction, from low value frequent purchases to one-off big ticket items. So whether you’re a growing small business or a national brand with hundreds of outlets, we have the right products for you and your customers.

In the UK, Ikano works with over 70 partners across multiple sectors - from fashion, furniture and home wares through to opticians and home improvements. 
Ikano Bank who we work with
on boarding team

It's easy to switch

It doesn’t matter if you’re using finance for the first time, or have years of experience. We work with partners as their exclusive finance provider and also alongside other lenders as part of a panel. Whatever your needs, our dedicated team of subject matter experts will work with you to ensure a smooth transition, stress-free implementation and operational integration.

On-going training and support

Our aim is to build long-term strategic partnerships. We’ll support you throughout with regular reviews and work together to grow your business. We offer our partners:

  • Dedicated account management support and regular reviews
  • Assistance with marketing, training materials and fraud prevention
  • Strong focus on compliance and regulatory support
  • Automated sales reporting and MI to track performance and aid planning
  • Customer insight and loyalty services

 UK call centre open 364 days a year providing underwriting, customer support and account administration.

Insight services

At Ikano Bank we deliver compelling credit, loyalty and customer relationship management programmes that provide measurable and profitable return on investment. Ikano Bank are the retail loyalty experts. We have the skills and experience to provide our retail partners with programmes that provide insight which makes their marketing budgets more effective.

Customer engagement

We support campaign management including insight, segmentation, campaign selections, response analysis and ROI reporting. Find out more about our insight and loyalty services

How our partners benefit

Our partners use our loyalty programmes to support their marketing and merchandising approaches benefiting from customised marketing information, the ability to track trends and minimise waste. Most importantly our partners enjoy more profitable relationships with their customers underpinned by promoting a trusting relevant relationship.

We can help you by:

  • providing a consultancy service to understand your customers in more detail
  • developing a single customer view to improve your marketing activity and customer relationship management
  • supporting your in-house teams by providing insight and strategy services