Your due date
You can find this on your store card statement.
It can take up to five working days for payments to clear. So always pay ahead of the due date to avoid any fees or charges.
Life can be busy. So here’s a reminder about your payments and managing your account.
And remember, we're here to help if you ever need it
You can find this on your store card statement.
It can take up to five working days for payments to clear. So always pay ahead of the due date to avoid any fees or charges.
You need to pay at least the minimum amount shown on your statement each month.
If you miss a payment, pay less than the minimum amount due or if the payment doesn’t clear by the due date, there's a £12 late payment fee.
This can make it harder or more expensive for you to get credit in the future.
If you keep missing payments, the amount you owe (your balance) will build up. And you’ll be charged more interest and fees.
If you’re ever concerned about keeping up with payments, please get in touch. We'll be happy to help.
Tip: Check your credit report to make sure it's correct and you haven’t missed any payments without realising it.
There are lots of organisations that offer free, confidential advice and support online or over the phone.
If you have any other queries about your account, check out our online help for our frequently asked questions.