Feedback

Let us know what you think

Welcome to the Ikano feedback section

At Ikano Bank, our aim is to deliver the best possible service and offer simple products that meet your needs.

You are the best person to tell us what we do well and what we could do better. If there are products and services you'd like from us then let us know - we're always open to suggestions.

We are unable to accept any complaints using the form below.
If you’d like to make a complaint, please go to our complaints page for information about how to raise a complaint and what happens next.

For any feedback or suggestions, please complete the form below:

Your feedback

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LengthErrorMessage

MinMaxErrorMessage

This is a mandatory field.

RegExpToMatchErrorMessage

First line of your address is fine. This is so we can identify your account.

LengthErrorMessage

MinMaxErrorMessage

Please enter the first line of your address

RegExpToMatchErrorMessage

Please enter a valid UK postcode

LengthErrorMessage

MinMaxErrorMessage

This is a mandatory field.

RegExpToMatchErrorMessage

For store cards, please enter your 16 digit card number.

For loan accounts, the account number can be 9 or 16 digits long.

MinMaxErrorMessage

This is a mandatory field.

RegExpToMatchErrorMessage

Date of birth

Please confirm your date of birth. This will help us identify your account.

MinMaxErrorMessage

Please enter your date of birth so we can find your details

RegExpToMatchErrorMessage

LengthErrorMessage

MinMaxErrorMessage

This is mandatory, please complete this field

Please enter a valid telephone number

We can't guarantee we'll be able to call at the time stated, however we will do our very best to. 

MinMaxErrorMessage

Please let us know when the best time for us to contact you

RegExpToMatchErrorMessage

Tell us your feedback

MinMaxErrorMessage

This is a mandatory field.

RegExpToMatchErrorMessage

Thank you for your valuable feedback 

This will be reviewed by our team and if you have requested a response we will be in touch with you very soon. 

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