Welcome to the Ikano feedback section
At Ikano Bank, our aim is to deliver the best possible service and offer simple products that meet your needs.
You are the best person to tell us what we do well and what we could do better. If there are products and services you'd like from us then let us know - we're always open to suggestions.
We are unable to accept any PPI queries or claims using the form below.
If you want to check if a PPI Policy was sold or to claim back any premiums on any of our products go to our PPI section or call us.
If you have received a suspicious Ikano email, please do not respond to it, report it to https://www.actionfraud.police.uk/report_phishing. Any emails sent from Ikano Bank to our customers will always contain the last 3 digits of your postcode as a security measure. For more advice on online security please see our ‘Stay Secure’ information.