The simplest way to manage your account and pay is to set up access to your card account online. You can then check your balance, see how much you have available to spend and make a payment 24 hours a day.
If you’re a new user, set up access to your account now. You’ll need your card number.
If you’ve already set up your account online, log in now
You can make a debit card payment online without logging in: go to our secure payment page - this page will not show any of your account details. We’d recommend that you log in to view your account, so you make sure you pay the correct amount each month.
Directly from your bank account
(by standing order, internet/telephone banking and other automated transfers)
You can make a payment directly from your bank account to:
Ikano Bank AB
Sort code: 40-02-50
Account number: 81341561
Please always use your 16 digit store card account number as the reference for your payment so we can match this to your account.
Your account number is the long number on your card - or you can find this on your statement.
Please allow up to 5 working days for the payment to clear on your account.
If you don’t want to make a Debit card payment online, you can call us on 0371 781 3080* (you’ll need your 16 digit account number)
By Direct Debit
Call us on 0371 781 3080* to set up a new Direct Debit or to change an existing one.
Pay in store (New Look only)
New Look cardholders can make a payment in any New Look store - just remember to take your card with you.
Make your cheque payable to Ikano Bank
Please write your 16 digit account number on the reverse of the cheque. Your account number is the long number on your card - or you can find this on your statement. Please don’t send cash or any other correspondence in the envelope.
Send your payment to us at Ikano, PO Box 1526, Northampton, NN1 9HL
Cheque payments can take up to 5 days to clear (plus postage time) so please allow for this.
See How long will may payment take to reach my account